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Documentation Index

Fetch the complete documentation index at: https://docs.campground.fyi/llms.txt

Use this file to discover all available pages before exploring further.

Campground gives you a few ways to sign in, so you can choose whatever works best for you. This page covers the sign-in methods available, how to reset your password, what each user role can do, and how access to your organization’s platform is determined after you authenticate.

Signing in

Your organization’s Campground URL follows the pattern your-org.campground.fyi. Go to that URL and you’ll land on the login page.
Enter your email address and password, then select Sign in.This is the default sign-in method. If you haven’t set a password yet — for example, if you were invited via a magic link — you can set one from your profile settings after signing in with another method.
Passwords must be at least 6 characters long.

Resetting your password

If you’ve forgotten your password, select Forgot password? on the login page. Enter your email address and Campground will send you a reset link. Click the link in the email to open the password reset page. Enter and confirm your new password, then save it. You’ll be signed out automatically after the change and will need to sign in again with your new password.
Changing your password signs you out of all active sessions. Make sure you remember your new password before confirming the change.

User roles

Every profile in Campground has one or more roles. Your role determines what you can see and do within the organization.
RoleWhat they can do
AdminFull access to all settings, member profiles, programs, forms, applications, emails, tasks, and analytics. Admins manage the organization and its members.
MemberAccess to programs they’re enrolled in, the member directory, teams, events, content, and their own profile. Members can collaborate but cannot manage the organization.
ApplicantCan submit applications and, once accepted, gain access to the platform. Applicants who haven’t been accepted yet have limited visibility.
A profile can hold more than one role at the same time. For example, an admin is also typically a member.

How platform access works

Signing in is only the first step. After authenticating, Campground checks whether you’re allowed to access the organization’s platform. There are two ways access is granted:
  1. The organization has an all-access program. If at least one program is configured as all-access, any authenticated user can enter the platform. This is the setup for open communities where anyone can join.
  2. You have an accepted application. If there’s no all-access program, you need an accepted application to at least one program before you can access the platform. An admin must review and accept your application first.
Having the applicant role doesn’t automatically grant platform access. Access is only unlocked once an application is accepted — or once the organization has an all-access program you can join.
If you sign in but see a message saying you don’t have access, it means neither condition above is met yet. Reach out to your organization’s admin to have your application reviewed.