Profile roles
Each profile has one or more roles that determine what they can do in Campground.Only profiles with the member role appear in the Contacts list. Profiles can hold multiple roles at once — for example, a person can be both a member and an admin.
How profiles get the applicant role
Profiles are created with theapplicant role in two situations:
- Someone submits an application form and is awaiting review.
- Someone submits a general (non-application) form without being signed in.
applicant only. They do not gain the member role until you accept their application or update their role manually. Admin-level roles (admin, sub_admin, campground_admin) can never be assigned through a public form submission — they must be granted by an existing admin.
Applicants don’t appear on the Contacts page. Review them from the Applications page.
Viewing and searching contacts
Open Admin → Contacts to see your full member list. You can:- Search by name or email using the search bar
- Filter by role, team, group, program, custom field values, and more
- Sort by name, email, join date, last activity, or any custom field
- Reorder columns by dragging column headers — your column order is remembered the next time you open the page
- Save views to reuse common filter combinations, including their column order
Filtering contacts
The Contacts page supports a wide range of filter types to help you find exactly the right people.
You can combine multiple filters to narrow your results. For example:
role is member AND program is "2025 Fellows" AND last activity is at or after January 1, 2025.
Custom fields
Your organization can add custom fields to profiles to capture information beyond the defaults (name, email, role). Common examples include graduation year, city, LinkedIn URL, or application score. Custom fields can be used as:- Columns in the Contacts table.
- Filter criteria to narrow the list.
- Preview fields on directory cards.
Bulk operations
Select one or more contacts — or use Select all — to apply bulk actions across your list.Select all respects your active search and filters. Bulk actions apply only to the contacts that match the current view, so you can narrow the list first and then act on the entire filtered set safely.
Change roles
Change roles
Add or remove roles from a selection of profiles at once. For example, promote a group of applicants to members after accepting their applications, or remove the admin role from multiple people at once.
Assign to teams
Assign to teams
Add or remove selected profiles from one or more teams. This is useful when onboarding a new cohort and distributing members across working groups.
Assign to groups
Assign to groups
Add or remove selected profiles from groups. Groups control which community directory listings a member appears in.
Assign task lists
Assign task lists
Send a task list to a selection of profiles. Tasks are assigned immediately and appear in each member’s task view.
Export to CSV
Export to CSV
Download your filtered or selected contact list as a CSV file. The export includes profile data and any custom field values.
Import from CSV
Import from CSV
Upload a CSV file to create or update profiles in bulk. This is useful for migrating members from another system or adding a new cohort all at once.
Deleting contacts
Deleting a contact removes the profile from your organization only. If the same person also belongs to another organization on Campground, their profile and platform access in that organization are preserved. When you delete profiles in bulk, Campground reports the result per contact. If some deletions succeed and others fail — for example, when a profile is still referenced by records that can’t be automatically cleaned up — the confirmation will list which contacts were removed and which weren’t, along with the reason. You can retry the failed contacts after resolving the underlying issue.Only Campground staff can delete profiles that belong to other Campground admins. Organization admins cannot delete a Campground admin’s profile.